I specialize in conceptualizing and leading learning experiences about design.
How to do human-centered design
I have been teaching design thinking since 2011. As the lead of the Advanced program at the Hasso-Plattner-Institut School of Design Thinking in Potsdam from 2015-2018, and as a lecturer at the Stanford d.school from 2011-2013, I planned course curriculum and created presentations and activities on a wide range of practical design thinking topics.
- Topics we can cover
- Doing qualitative interviews and cultural probes
- Externalizing and synthesizing fieldwork findings
- Turning user needs into product and service concepts
- Communicating insights: preparing useful presentations and effective design deliverables
- How to get the most out of innovation processes within an organizational context
How to structure and deliver workshops
I can help you not only learn how to use design methods, but also improve the way you teach, coach, or facilitate them.
- Topics we can cover
- How lifelong, experiential learning actually works
- How to conceptualize a design workshop
- Finding the balance between “best practice” and adding your own expertise
How to sketchnote and communicate visually
This is a crucial skill for creative thinkers of all kinds, and I can get you started, whether you’ve got thirty minutes or three days. See Whiteboard Warrior for a list of resources to get you started, then get in touch and let’s arrange a consultation.
- Topics we can cover
- Building your visual vocabulary
- Structuring your visual notes
- Easy drawing techniques to control the “look” of your work
- Graphic facilitation
- Making the most of digital tools like iPads
Teaching and writing, 2013-present
Conference talks and keynotes
- “From Data to Wisdom: An Introduction to Design Synthesis” (2019)
- Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) New Work Academy – with Simply Secure
- “Designing Security” (2019)
- Brussels, BE – FOSDEM 2019, Open Source Design devroom – with Simply Secure
- “Network Thinking” (2018)
- Nürnberg, DE – Südwolle Global Sales Meeting
- “Ingredients for Innovation: Crafting the Design Thinking Learning Experience” (2016)
- Łódź, PL – European Consortium of Innovative Universities
- “Exploring Diverse Learning Styles”, HPI D-School d.confestival (2017)
- Potsdam, DE – a physical data visualization inviting participants to examine and learn about learning styles in design thinking – with Mana Taheri
- “Student Design Thinking Projects”, HPI D-School d.confestival (2017)
- Potsdam, DE – panel featuring HPI D-School alumni and their project implementation
- “Human-Centered Design for Visitor Engagement”, Museums and the Web (2013)
- Portland, OR – with Dana Mitroff Silvers and Maryanna Rogers
Book chapters
- Wilson, M. (2017). “Through the Looking Glass: Exploring Design Thinking’s Parallel Universes.” In C. Meinel & U. Weinberg (Eds.), Design Thinking Live. Hamburg: Murmann Verlag.
Video lectures
- “From Data to Meaning” and “Extreme Users”
- Expert talks for the MOOC “Inspirations for Design,” taught by Mana Taheri, Karen von Schmieden, and Lena Mayer. Hasso Plattner Design Thinking Research Program.
Full university courses
- Program Lead, Advanced Track, HPI School of Design Thinking
- Potsdam, DE – 2015-2018 (5 semesters)
- ME 377: Design Thinking Bootcamp @ the Stanford d.school
- Palo Alto, CA – 2010-2011 (2 quarters)
- EDUC 338x: Innovations in Education @ the Stanford d.school
- Palo Alto, CA – 2011-2012 (2 quarters)
Academic short courses and guest lectures
- Introduction to Design Thinking, Erasmus University Rotterdam, 2018
- Rotterdam, NL – with Lisa Carlgren
- Design and Innovation, Chalmers University of Technology, 2018
- Gothenburg, SE – taught by Lisa Carlgren
- Leadership for Innovation, Universidad Internacional de La Rioja, 2018
- Taught in Oxford, UK – with Lara Rosety and Joaquín Santuber
Short workshops: design thinking and innovation
- Executive Transition Program, ESMT Berlin
- Berlin, DE – with Bianca Schmitz
- ARD / ZDF / RBB / Rundfunk Bayern
- Berlin, DE – with Louisa von Löwenstein, Lisa Steingräber, and Till Witzleben
- HPI Academy
- DE and worldwide – numerous workshops with companies and universities
- RWTH Aachen Executive MBA
- Aachen, DE – with Jeremias Schmitt
- Design Academy Australia
- Melbourne, AU – workshops to redesign an underused urban space – with David Janka
- Mannheim Business School
- Mannheim, DE – with Dr. Daniela Ernestus, Michael Potstada, and Hendrik Dahlhaus
- National Air & Space Museum
- Washington, DC – with Dana Mitroff Silvers of Designing Insights
- Anchorage Museum
- Anchorage, AK – with Dana Mitroff Silvers of Designing Insights
- Atlassian Software
- San Francisco, CA – with Dana Mitroff Silvers of Designing Insights
- d.school K12 Lab Network
- Palo Alto, CA – workshops with teachers and student – with Dr. Susie Wise and Adam Royalty
- Design Thinking Hawaii
- Honolulu, HI – with Scott Witthoft, Thomas Both, Adam Royalty, and David Janka
- Stanford Center for Professional Development
- Palo Alto, CA – numerous workshops with visiting companies, including Carnegie Foundation, Hewlett Foundation, Hyundai Motors, and United Nations Development Programme
- University of Nairobi
- Nairobi, KE – 5-day workshop with computer science students to reimagine transit infrastructure – with Dr. Terry Winograd, Dan Orwa, and Dr. Peter Waiganjo Waigacha
- Academy of Art University
- San Francisco, CA – with Dana Mitroff Silvers of Designing Insights
- MotherCoders
- San Francisco, CA
- The York School
- Monterey, CA
- Sacred Heart Schools
- Menlo Park, CA
- Education Elements
- San Carlos, CA
- Citizen Schools
- San Francisco, CA
- Teach for America
- San Francisco, CA
Short workshops: sketching and visual communication
- Pop-Up Course: Whiteboard Warrior @ the Stanford d.school
- Palo Alto, CA – several different courses, ranging from one evening to several days – with Kate Rutter and Adam Elmaghraby
- “How I Learned to Love the Whiteboard”, HPI Academy Professional Track Connect & Do Day
- Potsdam, DE
- “Drawing for Creativity”, Bauhaus Summer School
- Weimar, DE – with Carolin Scheffler and Julius Falk
Short workshops: advanced facilitation
- “Designing Design Workshops”, Institute for the Future
- Palo Alto, CA
- “Introducing the Design Dash: An Open Framework for Intro Design Exercises”, Design Thinking Coaches Meetup
- Berlin, DE
- “From Experience to Learning”, HPI Academy Design Thinking Coaches Certification Program
- Potsdam, DE
Short workshops: UX design
- “Between Paper and Code: Interface Design Basics”, HPI School of Design Thinking, 2015-2018
- Potsdam, DE
- “Gender and Iconography: Dude, Not Cool”, Pecha Kucha Berlin, 2015
- Berlin, DE
- “Gender and Iconography: Dude, Not Cool”, up:front Berlin, 2015
- Berlin, DE
- “Inclusive Design”, Tradecraft, 2014
- San Francisco, CA